Dh88 Privacy Policy — Our Commitment to Safeguarding Your Information

Dh88 (dh88-jit.com) is one of Bangladesh's most trusted online betting and gaming platforms. We believe your personal data belongs to you alone — which is why following our Privacy Policy is not just a legal obligation for us, but an ethical one.

This Privacy Policy applies to the dh88 website, mobile app, and all associated digital services. By using our platform, you are considered to have read and agreed to this policy. Please take a moment to read it carefully.

This policy is developed in accordance with international data protection standards (GDPR-inspired principles). Contact us directly for any questions or concerns.

Dh88 only collects the information necessary to provide our services. We never gather personal data beyond what is needed. The types of data we collect are explained in detail below.

The information above is either provided directly by you (during registration or KYC) or collected automatically while you use the platform. We never collect sensitive data without your consent.

Dh88 uses collected data solely for specific, legitimate purposes. Your personal information is never used for anything beyond those stated purposes.

• Account Management: Your information is used for registration, login, password reset, and account security.
• Payment Processing: Your information is required to process deposits, send withdrawals, and verify financial transactions.
• Fraud Prevention: Data is analysed to detect suspicious activity and maintain platform security.
• Customer Support: Your information is used to resolve issues quickly and provide you with the right support.
• Promotional Communications: To send you bonus and promotional offers — only with your consent.
• Legal Compliance: Data is used to generate required reports in compliance with regulatory authority directives.
• Responsible Gaming: Gaming patterns are analyzed to identify addiction risks and enable protective measures.

Dh88 uses cookies and similar technologies to improve platform performance and personalize your experience. Cookies are small text files stored in your browser.

• Essential Cookies: Required for login sessions, security tokens, and core platform functionality. These cannot be disabled.
• Analytics Cookies: Website usage statistics are collected to help improve our services. These do not identify you personally.
• Preference Cookies: Remembers your language, theme, and other preferences so you don't have to reconfigure them each time.

Dh88 never sells or rents your personal data to third parties for commercial purposes. Limited information may be shared with trusted partners solely to facilitate service delivery.

• Payment Processor: Only the information necessary to complete transactions is shared with approved payment gateways, including bKash and Nagad.
• Law Enforcement: We may be required to disclose data under a legal order or court directive. Where possible, we will inform you of such disclosure.
• Technology Service Provider: Selected providers for secure hosting, cloud storage, and cybersecurity services operate under strict confidentiality agreements.
• What we never do: Your information is never sold or transferred to advertisers, data brokers, or any other commercial entity.

Dh88 follows the highest industry standards in technology to protect your personal and financial data. Our security operates across multiple layers.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption — the same standard used by the banking industry.
• Data Encryption: All sensitive data stored is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): Two-factor authentication is available to add an extra layer of security to your account.
• Regular Security Audits: Third-party cybersecurity experts regularly test and review our systems.
• Access Control: Only authorized personnel can access the necessary data, and all access is logged.
• Data Breach Protocol: We commit to notifying affected members within 72 hours in the event of a data breach.

Dh88 does not retain data longer than necessary. The retention period for each data type is outlined below.

Data is securely deleted or anonymized after the designated retention period. Certain data may be retained longer due to legal obligations.

Dh88 ensures you have full control over your data. Contact us to exercise any of the rights listed below.

Dh88 does not permit anyone under the age of 18 on the platform and does not collect any data from minors. We take age verification very seriously.

Dh88 may update this Privacy Policy to reflect legal changes, new services, or technical updates. Members will be notified via email or platform notification prior to any significant changes.

Continued use of the platform after any changes constitutes acceptance of the updated Privacy Policy. The "Last Updated" date at the top of the page always reflects the most recent revision.

For any privacy-related questions, requests, or complaints, please reach out to our dedicated Privacy Team. We aim to respond within 7 business days.

• Email: support@dh88-jit.com — Please include "Privacy Request" in the subject line for privacy-related inquiries.
• Live Chat: Our Help Center You can reach us via 24/7 live chat.
• Response Time: Standard requests: 3–7 business days. Urgent security matters: within 24 hours.